Episode 03

Ever had that sinking feeling when a case doesn't go as planned?

From malpractice claims to Google review nightmares, every dentist's career comes with its share of sleepless nights. But what if you could dramatically reduce your liability risks?

In this episode of DNTL Talk, Dentalcorp's Chief Legal Officer Julian Perez joins Dr. Gary Glassman to share strategies that could help your practice. Through real-world cases, discover:

• Why patients really sue (hint: it's not always about the dentistry!)
• The 3-minute conversation that could significantly cut your lawsuit risk
• What to do (and not do) when facing a complaint
• How to handle those dreaded negative online reviews legally

From patient communication golden rules to bulletproof record-keeping, get actionable tips to protect your practice and peace of mind.

Listen to full episode: