Episode 05

What makes patients choose—and stay with—a dental practice in 2025?

Join Dentalcorp CMO Martin Fecko and Dr. Gary Glassman as they decode the modern patient experience in dentistry. Drawing from insights across hundreds of practices, they share what drives patients' decisions to stay, leave, or recommend their dental provider.

Key insights include:

• The hidden factors influencing patient loyalty

• How to identify and address patient friction points

• The surprising link between technology and emotional connection

• Data-driven strategies to increase patient retention

• Building practice value through stronger patient relationships

From analyzing patient behavior to implementing proven retention strategies, discover how Canada's leading dental organization builds lasting patient loyalty. Perfect for practice owners and dental leaders looking to enhance their patient experience and drive practice growth.

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